FAQs

Can I order on line?

Yes. You can use our online store to place your order. We have a number of tools in our store to help you find just what you're looking for. Our store allows you to

2022-01-19T21:57:54+00:00May 3rd, 2017||

Does EDS sell to the public?

No, we don't. We are wholesaler only and don't deal directly with the public. However, we can refer hearth professionals in your area to you. In fact, we love to give our customers business.

2019-10-02T18:59:41+00:00May 3rd, 2017||

Does EDS provide technical support?

Yes. Our expert technical advisors are available to help EDS customers with all hearth related technical questions from 8:30am to 5:00pm MST, Monday-Friday. You can reach them directly by calling 1-800-748-4321 or send an

2019-10-02T19:12:48+00:00May 3rd, 2017||

How do I become an EDS customer?

There is a screening process to go through, but it's pretty painless. Call us at 1-800-748-4321, tell the order taker you would like to be a EDS customer. You could be placing your first

2022-04-28T21:11:54+00:00May 3rd, 2017||

How do I get a billing account?

You can apply for a billing account by calling our toll free number 1-800-748-4321 and asking for Customer Credit. Let them know that you would like to set up a billing account with us. They

2017-05-15T15:18:53+00:00May 3rd, 2017||
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